Privacy Policy

Privacy Policy for Private Yacht Rental (https://private-yacht-rental.terratrek.net)

Introduction

Welcome to the private yacht rental experience at https://private-yacht-rental.terratrek.net. We are committed to providing an exceptional service while prioritizing your privacy and data security. This comprehensive Privacy Policy explains our practices regarding the handling of personal information in alignment with international privacy laws, including PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to, the https://private-yacht-rental.terratrek.net website, mobile applications, online services, and products offered through these platforms. Please note that this policy does not extend to external third-party sites or services accessed through links on our pages, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the practices when you engage with us in any of the following ways:

  1. Utilizing our applications and services as an authorized user.
  2. Visiting our websites associated with this Privacy Statement.
  3. Communicating with us via email, calls, or texts/SMS messages.

Personal Data Collection

We collect a range of personal information to enhance your experience and provide tailored services. Here’s what we gather:

  • Account Information: Details related to creating and managing your user account.
  • Payment Information: Transaction details required for processing bookings, including payment card data (masked) and billing addresses.
  • Financial Information: Banking information for secure financial transactions.
  • Purchase Information: Records of products or services booked, along with any additional preferences or special requests.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to enhance application functionality.
  • Location Data: Geographic coordinates to provide location-based services (optional and can be turned off in settings).
  • Feedback: Your reviews, comments, and suggestions to improve our services.
  • Social Media Information: Details shared when you interact with us on social media platforms.
  • Product Information: Preferences and interactions related to products we offer.

We obtain this data through direct user input, application interactions, and automated tracking technologies. Additionally, trusted third parties may share Personal Data with us, adhering to their privacy policies.

Cookies Policy

We use cookies to enhance your experience on our platforms:

  • Strictly Necessary: Essential for navigating our sites and ensuring functionality.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Analyzing website traffic and user behavior to improve services.

Users have the option to manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Data Retention and Deletion

We retain personal data as necessary for legal compliance and business operations. Once the purpose of data collection is fulfilled or when data is no longer required, we securely delete or anonymize the information.

Security Measures

Implementing robust security measures is paramount to protect your data:

  • We utilize encryption for secure communication and data storage.
  • Our third-party processors adhere to strict privacy standards.
  • Regular security audits and updates ensure ongoing protection.

Children’s Privacy

We are committed to protecting the online privacy of children under 18 years old. Our services do not intentionally collect or solicit Personal Data from this age group.

Your Rights (Dependent on Location)

The privacy laws in different jurisdictions grant individuals various rights regarding personal data:

  • Access, Rectification, and Erasure: The right to view, correct, or delete your personal information.
  • Data Portability: Requesting a portable copy of your data for use in another service.
  • Objection and Non-Discrimination: Objecting to the processing of your data and being free from unfair treatment.
  • Appeals/Complaints: Filing formal complaints with relevant authorities or our privacy team.

To exercise these rights, please contact our dedicated privacy team via the provided channels.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, ensuring transparency.

Contact Us

For any inquiries, unsubscribe requests, or data-related matters, reach out to our privacy team: